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faqs
Is my payment information safe?
Read moreYou can be assured that shopping with Ionex Ionizers is safe! Our site has verified SSL certificate and credit cards…
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faqs
What methods of payment/currency do you accept?
Read moreWe have several payment options depending on the country you live in: Credit Cards PayPal Bank transfer All credit card…
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faqs
Why am I unable to access/order from your website?
Read moreOops! We’re sorry to hear you have been encountering technical problems with our website. We recommend you make sure that…
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faqs
Why won’t my discount code work?
Read moreYour code: Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into…
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faqs
How do I use a discount code?
Read moreOnce you’ve added your products to your shopping cart you need to click “view shopping cart”, enter your discount code…
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faqs
Can I use more than one discount code on my order?
Read moreDiscount codes can’t be used in conjunction with any other offer or promotion or in addition to any student discount…
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faqs
Why has my order been cancelled?
Read moreOur items sell out super quickly due to such a high demand and on occasions an item you have ordered…
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faqs
How long after shipping can I make a return?
Read moreYou have the right to cancel your contract within 14 days from when you receive your order. To exercise the…
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faqs
Can I amend my order?
Read moreWe’re super quick at processing orders to make sure that you receive them as soon as possible. You can amend…
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faqs
Where is my order?
Read moreYou will receive an email once your order has been dispatched which will contain tracking information. You can also keep an…